Cancellation and Refund Policy

Payment Methods

1. Website Payments

Clients can make payments securely through our website at www.eliteresumes.co. Accepted payment methods include:

• Razor Pay
• Account Transfer
• UPI (Unified Payments Interface)

2. Bank Transfer

Alternatively, payments can be made directly to our company bank account. Details will be provided upon request.

Notification upon Payment

Confirmation: Once payment is received, a confirmation message will be sent via WhatsApp, email, or phone call to the concerned person.

Cancellation and Refund Process

1. Cancellation Requests

• Clients can request a cancellation before the commencement of the work.
• To initiate a cancellation, please contact our customer support team at support@eliteresumes.co with your order number and the reason for cancellation.

2. Refund Eligibility

• Refunds are only applicable if the work has not started.
• After the commencement of the work, no refunds will be provided.

3. Refund Processing

• Refund requests for eligible cancellations will be processed within 7 business days.
• The refund will be issued to the original payment method.

Communication

Communication Channels: We will notify clients of their refund request status through WhatsApp, email, or phone call.

Changes to this Policy

Elite Professional Solutions Pvt Ltd reserves the right to update or modify this policy at any time. Any changes will be effective immediately upon posting on our website.

By using our services, you agree to the terms of this Cancellation and Refund Policy.

If you have any questions or concerns about our policy, please contact us at support@eliteresumes.co.

Thank you for choosing Elite Professional Solutions Pvt Ltd.